Hotel Operations Manager - F&B Isle of Skye
We are delighted to be recruiting on behalf of one of our partners for an experienced Hotel Operations Manager with a strong background in Food and Beverage.
This is an exciting opportunity to join a well-established hotel in a truly stunning location, set against the dramatic backdrop of the Cuillins on the Isle of Skye.
- A charming 20-bedroom hotel popular with visitors and mountain walkers
- One of the busiest hotels on the island during peak season
- Serves approximately 600 covers per day throughout the summer months
You will work directly with the Managing Director, taking ownership of Food & Beverage operations.
This is a hands-on, Operationas Manager floor-based role, especially in the bar, where volume, pace, and standards are relentless.
The role
- Running high-volume F&B service, hands-on, every day
- Leading from the front in the Bar during peak trading
- Taking control of housekeeping standards, in both rooms and public areas
- Managing large teams across Bar, Restaurant, and Housekeeping
- Driving performance, accountability, and standards across departments
- Conducting reviews of team
- Responsible for rotas, staffing levels, and operational efficiency
- Taking responsibility for social media content posting, ensuring consistent, on-brand output
- Monitoring, reviewing, and responding to customer feedback across all media outlets
- Analysing feedback trends and driving immediate operational improvements based on guest insight
- Supervising staff training
- Reporting regularly to the Managing Director on performance, feedback, and actions taken
What is required from you
- Strong background in high-volume bar & restaurant operations (non-negotiable)
- Experience managing large teams in busy environments
- Proven ability in performance management
- Confident running probationary reviews and difficult conversations
- Hands-on leader, visible, present, and respected by your team
- Proven strong leadership skills
- Strong training background
- Strong IT skills, including systems such as Clarity (or similar)
- Organised, resilient, and able to handle pressure
The Offer
- £42k+ salary + performance-related bonus (OTE £50K)
- Live-in accommodation available
- Strong tips (shared fairly across the team)
- Meals on shift
- Real opportunity to prove yourself in a serious operation
- Further career progression within the company
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